FAQs

Click below, for answers to some commonly asked questions:
Do you collect my valuables directly from the airplane?

Yes, our trained staff are there to collect your goods, as soon as the airplane has come to a stop.

Where are my goods stored?

Your goods are stored in a warehouse at our facility, which is based at OR Tambo International airport.

Can my goods be stored for an extended time?

Yes, we can arrange that your goods are stored for a longer period.

Do you do off airport transport or escort?
Unfortunately not, however, we can refer you to a reputable company.